• “ Renter ” is the client who signs the rental contract and is granted the right to drive the vehicle specified in the contract.
• “ Leaser” is called Ester Shpk (Tirana Auto Rental) written in the pre-printed rental contract (LC).
• “ Vehicle ” is a car that the lessor rents to the lessee for a period of time that has been agreed upon in advance.
•” Damage ” is any damage that occurs to the vehicle, including windows, lights, and mirrors.
At the moment of signing the contract, you (renter) have full responsibility in all aspects within the deadlines specified in the contract.
You must provide the mandatory information with supporting documents: identity, address, passport number, driving license, and contact number (tel/cell or/and e-mail).
The renter must possess a valid driving license in Albania or issued by the relevant authorities at least 12 months prior to the rental start date.
The renter is legally responsible for ensuring that the rented vehicle is not used for the transport of passengers or goods, is not rented out, is not towed by other vehicles or items without the written authorization of the Leaser, is not used for racing, is not used for illegal purposes, is not used carelessly, is not driven by other persons not authorized in writing by the Leaser, is not loaded with passengers or items beyond its carrying capacity.
The first page of the contract contains the vehicle’s details and a sketch showing the condition of the vehicle at the time of delivery, which must be completed before the vehicle is delivered to the renter, where any type of damage to the vehicle must be noted and signed by the renter and the Tirana Auto Rental agent.
The Leaser has no responsibility for any type of claim that may arise if it is not noted in the contract before you leave by the company’s agent.
The Renter shall leave at the Leaser disposal a deposit according to the vehicle category.
Any damage to the vehicle caused during the rental period will be an additional cost to the renter as determined by the Insurance policy he has chosen.
In the event of an accident, the renter is obliged to not move the vehicle from the scene, to note the license plate of the other vehicle if it leaves, to urgently notify the police and the Leaser, to describe the incident, and to complete the necessary documentation (standard forms).
In the event of an accident or damage, the renter will be charged an invoice for the days the car will be in service, which is 60% of the value given in the contract per day.
The renter undertakes to purchase fuel only at recognized fuel sales points.
The renter undertakes to prohibit smoking in the vehicle.
The renter is strictly prohibited from traveling on bad roads, off-road, so must only travel on asphalt roads.
The renter must return the vehicle in the same condition in which he received it, including all accessories, washing and fuel level at the time of delivery. (Failure to comply with these conditions will be subject to the cost of repairs for damages or services that Tirana Auto Rental will have to perform in the absence of the renter).
Under no circumstances is the Lessor responsible for goods that may be found or left in the vehicle during or at the end of the rental period. The legal consequences arising from actions or omissions committed by the Lessee with or without the Lessor’s vehicle during the rental period are the Lessee’s exclusive civil or criminal liability.
The renter must notify the landlord in advance when traveling outside the Albanian territory and must pay an extra daily fee for each day outside the territory of Albania.
IT IS STRICTLY FORBIDDEN TO SEND THE CAR TO SERVICE, to carry out any interventions/changes/replacements/repairs of any kind to the vehicle or to open the hood of the car during the rental period!
The tenant will pay the full amount of fines imposed during the contracted period.
The renter must return the car in the same condition as when he received it and washed it.
The leaser states that the vehicle he is renting is in good technical condition, and has no defects that may affect the safety of movement with this vehicle, when used normally.
The contract is drawn up in two identical copies in the Albanian language and English language and enters into force upon signing.
WHAT IS INCLUDED IN THE PRICE OF THE CAR:
The car is equipped with all the regular and necessary documentation to travel within Albania, including TRAFFIC LICENSE, TECHNICAL CHECK, REGULAR ANNUAL ALBANIAN TAXES, PERMIT FOR TINTED WINDOWS, and mandatory third party liability insurance (TPL).
SERVICES NOT INCLUDED
Airport transfers, snow chains, babysitter, GPS, Casco insurance for the car, Wireless, tolls for toll roads, bridges, tunnels, domestic/abroad; International Motor Insurance – Green Card (covers the renter’s liability for damages to other vehicles in the event of a collision abroad); Personal Accident Insurance (PAI) domestic/abroad; taxes by country (except Albania); ferry fees; border/customs fees; parking fees/fines; speeding fines; fines for the driver/vehicle domestic or abroad during the rental period; – NOT INCLUDED in the rental fee.
DRIVER’S AGE AND DRIVER’S LICENSE/LICENSE:
The renter must be at least 22 years old and up to a maximum of 70 years old. The main driver and any additional drivers will need to provide a full driving license in their name. An international driving license/permit does not replace the requirement for a regular driving license. If you use an international driving license/permit, a full driving license in the name of the main driver will still be required to rent the vehicle. The delivery and return of the vehicle is done with an inspection report signed by both authorized parties, attached to the Rental Agreement.
GUARANTEE DEPOSIT
The renter shall leave at the Leaser’s disposal a deposit according to the category of the vehicle, which shall be given at the time of conclusion of the agreement to be used, in the event of any violation or damage to the vehicle or equipment, during the contracted period, to cover in full or in part the cost of necessary repairs or replacements. If the security deposit cannot cover all additional obligations imposed on the renter, the Leaser shall be reimbursed by all means for the remaining part.
In the absence of violations or damages, the deposit received is returned to the renter in full.
CANCELLATION, CHANGES AND NO-SHOW CONDITIONS:
CANCELLATION OF FULLY PREPAID RESERVATION: Reservations can be canceled online free of charge up to 48 hours before the start of the rental. Reservations canceled within 48 hours of the start of the rental will be charged a fee equal to a 3-day rental. There will be no refund or additional fee for reservations less than 3 days in duration. When the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card, this will be treated as a cancellation made within 48 hours.
CHANGES: Reservations can be changed free of charge before the rental begins. There is no refund for any unused days or hours if the vehicle is returned early on any rental.
NOTE: A 100% cancellation fee will be charged if the lessor is not notified of the cancellation prior to the start of the rental. This includes cases where the vehicle cannot be picked up due to insufficient documentation; failure to provide sufficient funds to cover the deposit amount; and/or failure to pick up the vehicle at the scheduled time/date.
INSURANCE
• The renter is responsible for the car entrusted to him from the moment of picking up the car from Tirana Auto Rental agent until its delivery to Tirana Auto Rental.
• All vehicles are insured with insurance (TPL) for bodily injury (excluding the driver) and/or property damage which the renter may claim from a third party as a result of an accident involving the vehicle.
• The renter is not aloud to drive the car outside the territory of Albania unless authorized by the Leaser.
• When the renter travels outside the territory of Albania, he is fully responsible for the full financing of all expenses that he will have to make until the moment of delivery of the vehicle to Tirana Auto Rental, and up to the full value of the car in the event of theft.
•The renter is informed that any type of insurance he may obtain will be void if he does not take the appropriate measures for the safety of the vehicle, parts or accessories of the vehicle, or does not take into account the restrictions on the use of the vehicle or abuses or misuses it.
ISSUES RELATED TO CASES/LIMITATIONS/OBLIGATIONS/CONDITIONS FOR INSURANCE COVERAGE:
TPL covers 100% if the vehicle is damaged by an identified third party (must be proven by Police Report!)
If no responsible third party is identified, CDW&TP insurance is applied (with an excess between €300 and €3000) under the appropriate assessment of the nature of the damage and the cause, with the exception of all cases listed in the Vehicle Insurance Exclusions List. For all questions regarding vehicle insurance, the Lessor is solely responsible for answering. At the Lessor’s counter, the Lessee may decide to purchase additional coverage to reduce or eliminate the CDW&TP excess, or to cover what CDW&TP does not cover, such as the items described in the Vehicle Insurance Exclusions List. If the security deposit cannot cover all additional liabilities imposed on the Lessee, the Lessor must be reimbursed by all means for the remaining part. For each month of delay in payment of the obligations, the Tenant shall be charged an additional 10% of the unpaid amount. The Lessor reserves the right to keep active and use the Tenant’s Credit Card information, up to 12 (twelve) months after the end of the rental period, in connection with this Rental Agreement.
VEHICLE INSURANCE EXCLUSION LIST:
The entire interior of the cabin unless there is evidence (Police Report) of the exterior case being covered as the cause of interior damage!
All cases of fire (partially or completely burned car) when the cause is from smoking, careless actions of the Lessee!
All cases of any damage caused by a drunk driver behind the wheel if proven by a Police Report!
All cases of any damage caused by the driver under the influence of illegal substances if proven by a police report!
All cases of any damage caused by an unauthorized driver or driver with an expired authorization!
All cases of any damage caused by the will of the Renter – example: the vehicle was used for off-road or drifting and crashed downhill due to failure to use the parking brake!
All cases of theft/loss of the vehicle, hijacking or if the renter does not provide the original key to the vehicle!
All cases of damage caused by the tenant’s careless/irresponsible use!
All cases of any damage caused by flooding in public/private parking lots not related to natural disasters!
All cases of loss/missing parts/equipment or damage (wheels, wheel covers, tires, mirrors, spoilers, wipers, license plates, antenna, spare tire bag, jack-compressor) where there is no evidence of an accident from the Police.
All cases of injuries caused by tire explosion/puncture when this is stated in the police report!
All carrier/tow truck expenses if the case involves misuse/improper use of the vehicle or defects by the Renter!
All cases of any damage caused by improper driving, improper use of the vehicle on unsuitable roads, navigation of vehicles crossing rivers or lakes or flooded tunnels in conditions that do not comply with the vehicle’s specifications!
All/Any expenses (accommodation, alternative transportation, etc.) incurred in connection with the covered vehicle!
All cases of accidents where the third party collision is hidden or the renter applies for CDW instead of a TPL procedure – even if CDW coverage is initially provided, the Renter will be responsible for returning the amount provided!
All cases of loss/theft of valuable personal items inside the vehicle, or of any interior part/equipment, or navi/radio/CD-changer/documents, subject to theft by breaking windows or entering an open vehicle!
All cases of damage/loss of a vehicle during the period of seizure/confiscation by Legal Authorities due to the actions of the Renter!
All cases of broken/damaged interior/windows/glasses from objects/passengers placed improperly/unsafely on board (objects or driver/passengers traveling without a seatbelt or infants without child seats)!
The Renter agrees that in relation to accidents or collisions with third party vehicles/objects/persons, the Renter is obliged to declare the event, call the Police, the Lessor and not leave the scene of the incident considering that the CDW/TP would cover this as well! The Renter must not take the blame by sparing the other parties involved (as this will worsen his insurance credit), nor must he be part of legal proceedings or street fights – the Renter is obliged to NOTIFY THE POLICE and as in all cases also calling Tirana Auto Rental (Domestic POLICE: CALL 112 or 129 or contact the nearest police station).
Support
• In the event of a car breakdown during a trip, the renter must immediately contact Tirana Auto Rental employees to provide the necessary assistance.
• In the event of an accident, the renter must simultaneously notify the Traffic Police at number 129 or 112 and Tirana Auto Rental at the number provided at the time of signing the contract.
• In any case of an accident, you must remain at the scene until the Traffic Police arrive at the scene and complete the police report for the respective accident, which you will then submit to Tirana Auto Rental.
The lessor has the right to use the lessee’s banking information, including the credit card, to pay the full amount in cases of fines imposed by the police for road traffic violations or damages that the lessee has not previously declared to the lessor.
The above conditions are in full compliance with the laws in force in Albania. The Leaser and the Renter agree that for any disputes that arise, the competent court for their resolution shall be the Tirana District Court.
SUBSTITUTION TOOLS:
The lessor delivers a replacement vehicle free of charge in the event of a defect in his own vehicle;
The Lessor shall provide a replacement vehicle free of charge only upon presentation of a Police Report (including vehicle documents) for the accident under the following conditions: free replacement vehicle for all cases where CDW&TP/TPL coverage is applicable; additional second vehicle fee for all cases where CDW&TP/TPL coverage is not applicable (if the Lessee needs a second vehicle) – the rental fee of the damaged vehicle continues until the end of the rental period, after repair the vehicle is redelivered if the rental period is entered; any replacement vehicle/second vehicle is subject to all provisions of this contract including a new Security Deposit for the replacement/second vehicle; The Lessor shall cover at its own expense the repairs of damages/failures that are not caused by the Lessee’s misuse;
FUEL POLICY, ADDITIONAL DRIVERS AND ADDITIONAL EQUIPMENT:
The vehicle must be returned with the same amount of fuel as it was taken with. Comprehensive insurance daily fee 10-20 Euro, Daily border crossing extra fee depending on country, Babyseat (only upon request) additional daily fee, Portable navigator additional daily fee, Snow chains daily fee.
offenses
The tenant is responsible for the violations as follows:
OTHER IMPORTANT RESPONSIBILITIES OF THE RENTER – THE RENTER MUST:
Be responsible to the Leaser for organizing regular or additional inspections, interventions and services;
The renter must use the vehicle responsibly, be responsible for all passengers on board, not sublet the vehicle and not trade it. Not to tow other vehicles or items, not to allow other unauthorized persons to use/drive the vehicle, not to use the vehicle in excess of its gross vehicle weight limit, not to transport illegal materials, not to transport unsuitable materials on board, not to place passengers or materials improperly on board, not to use the vehicle in dangerous conditions in flood or ice, not to violate Albanian traffic laws and codes, not to drive without snow chains in cases/roads where this is mandatory, not to drive off-road, not to drive with wet clothes.
Notify the Lessor of any defect observed in the vehicle on the spot or immediately, otherwise delay in noticing or driving the vehicle with yellow or red signals on the instrument cluster or with vibrations, noises, visible anomalies may cause greater damage and all repairs will be charged to the Lessee;
To be responsible and pay all liabilities for vehicle damage caused by poor quality/inappropriate fuel;
To be responsible and pay all liabilities for all damages resulting from careless/irresponsible/misuse of the vehicle.
To be responsible and pay all liabilities for all damage or loss of vehicle keys (according to the costs of the official supplier, e.g., Mercedes Benz car, service and costs according to Autostar Albania).
All costs for cabin regeneration – special anti-smoking wash (100 Euros), if you smoke, must be paid upon return.
Be responsible and pay all liabilities for any loss or damage to interior parts, interior accessories, spare wheel tools/kits, spare wheel, vehicle documents, vehicle plates, emergency kit, burns or holes in the seats.
It is accepted that the Renter within/abroad will cover with his own means all expenses arising/caused by the reception of a replacement/second vehicle or roadside assistance from the Lessor, the delivery of the replacement/second vehicle or any roadside assistance from Tirana Auto Rental which will require the estimated travel time related to the distance from Tirana to the place of vehicle breakdown in normal driving mode.
Do not wash paint/external body parts with unsuitable brushes/tools, do not use unsuitable oils/solvents indoors.
Pay all dues, fees, and charges for everything not covered by vehicle insurance.
The rental fee must be paid even if the renter’s driver’s license is revoked by the police; no refund of the rental payment will be made.
Not to carry out any interventions/changes/replacements/repairs of any kind on the vehicle, the subject of this contract.
Accept that vehicle GPS data be considered evidence in cases of accidents/fires/thefts.
Final Provisions
In the event that the Renter acts contrary to the provisions above, and the Lessor assesses that there is a risk of damage to the vehicle, the Lessor has the right to terminate the contract immediately and unilaterally and take the vehicle without notice. The Lessor has and retains the right to claim compensation for damages, at any time.
The addresses of the parties, specified in the contract, are considered valid and any delivery or correspondence between the parties will be made to those addresses. Until the other party receives the appropriate notice of the change of address, both parties will consider the address mentioned in the contract or the address specified in the previous notices of change to be valid.
The Regulation is subject to Albanian legislation in force and will be interpreted in accordance with the legislation. In the event of a dispute between the parties regarding the interpretation, implementation and termination of the contract, the parties will address the Court of the Judicial District of Tirana.
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